Frequently Asked Questions
The quickest way to place an order is online, using our website catalogue select the products you wish to purchase and add them to your basket, when you are ready to checkout follow the on-screen instructions.
Alternatively you can call us directly to place your order, or send us an email.
We use PayPal as our payment processor gateway. You don't need to have a PayPal account to shop with us, all major credit/debit cards are accepted.
As we print or embroider all products to order, the times for production vary across the product range. Typically orders are processed in 5-7 days.
Estimated shipping times and costs for these items are clearly displayed in Cart and Checkout pages.
All of our products have care instructions on their respective product information pages. You will also find a care instructions label attached to your garment.
In some cases, products are represented with digital illustrations. Because of differences in colour values from screen to screen, design colours may vary slightly on actual product. In some cases, actual t-shirt material and colour may vary slightly. The size of the design illustrated may vary with size of t shirt.
As soon as you place your order we may start to process it, so we may be unable to change or cancel orders. I suggest call us immediately on the helpline so we can agree on a way forward.
The helpline is open from 09.00 am to 15.00 pm GMT Monday to Friday If you call, please leave your name and number and a member of our Customer Services Team will call you back as soon as possible.